FAQs

How many nails come in a set?

Ten nails come in a set, make sure to check your nail measurements before ordering to ensure a proper fit. 

How long do the nails last?

It is all about application. 

1-2 days: Apply a small strip of glue from cuticle to tip.

5-7 days: Apply a pea-sized dot of glue to each natural nail (less for pinky nail) and a little to the back of the nails. Spread around, don’t get too close to the skin as the glue will disperse when pressure is applied.

7-10 days: Follow full instructions on the application card included in your prep kit. 

What is included?

The set of nails you ordered and a prep kit which includes a mini nail glue, nail buffer, nail file, cuticle pusher, nail brush, and an alcohol wipe.

What do I do if my package is lost?

Once handed over to the carrier, Glimmer has no control over the packages. If the address provided was correct, contact the local post company responsible for delivering the package.

Are the nails reusable?

Yes. Depending on how long you've worn them, and if they are still in good shape once removed, gently buff the back of the nail and wipe with alcohol to remove old excess glue and reapply as usual.

How do I figure out my nail size?

Please refer to the nail sizing chart to determine your correct nail size. 

The standard nail sizes don't fit my nails, what should I do?

If none of the standard sizes fit your nail measurements, select "Custom" and leave your measurements at checkout in the instruction box: Thumb, Index, Middle, Ring, Pinky, - Example 15mm, 12mm, 13mm, 12mm, 10mm, 

Do you accept exchanges or offer refunds?

Due to the nature of the products and sanitary reasons all sales are final. We do not offer refunds or exchanges due to issues regarding length/size as we have provided multiple methods to determine the proper size. For this reason, please ensure you double check your order and nail size before placing your order. 

Any claims quality/damaged/defective items must be submitted within 3 days after the order has been delivered.

How long does it take to process and ship my order? 

It takes 5-14 days for your order to be processed for shipping. Please understand I only have one set of hands to paint, process, and ship the nails.

How long are shipping times?

At this time, we are only shipping within the United States. Nail shipping times are dependent on location and shipping preference selected at checkout. 

USA: 2-8 business days